Privacy Policy

At CliqMart, we are committed to protecting your privacy and ensuring a safe online experience for all our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase on our e-commerce marketplace. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information in several ways to provide and improve our services. The types of information we collect may include:

a. Personal Information You Provide Directly

When you create an account, make a purchase, or interact with our services, we may collect the following personal information:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (e.g., credit/debit card details)
• User-generated content (e.g., product reviews or comments)

b. Information We Collect Automatically

We may collect certain information automatically when you use our website or mobile app, such as:

• Device Information: IP address, browser type, device type, and operating system.
• Usage Data: Information about how you interact with our website (e.g., pages visited, time spent on the site, links clicked).
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your preferences and improve your browsing experience.

c. Information from Third Parties

We may also receive information from third-party sources, such as:

• Payment processors or banks for transaction verification.
• Shipping carriers for tracking and delivery purposes.
• Social media platforms if you choose to log in or interact with us through social media.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Order Fulfillment: To process and deliver your orders, manage your account, and communicate with you regarding your purchases.
• Customer Service: To provide customer support and respond to your inquiries.
• Personalization: To improve and customize your experience on our marketplace (e.g., product recommendations based on your browsing history).
• Marketing and Promotions: To send you marketing materials, offers, and updates (you can opt out at any time).
• Security: To protect our website, prevent fraud, and secure your personal information.
• Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and property.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following ways:

• Service Providers: We may share your information with third-party service providers that help us operate the marketplace, such as payment processors, shipping carriers, and cloud storage providers.
• Vendors and Sellers: We may share your contact and order information with individual sellers on our marketplace for the purpose of fulfilling orders. Sellers are required to handle your information per applicable data protection laws.
• Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect the rights, property, or safety of [Your Marketplace Name], its users, or others.
• Business Transfers: If we undergo a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that process.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure its absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your personal information through your account settings or by contacting us directly.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain the information for legal or business purposes).
• Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the instructions in the emails we send or by contacting us.
• Cookie Preferences: You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our marketplace.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us analyze website traffic, track your preferences, and provide personalized content and advertisements.

You can control cookie settings through your browser, but please note that disabling cookies may limit some functionality on our website.

For more information about our use of cookies, please refer to our [Cookie Policy].

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our marketplace is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. International Transfers

If you are located outside of [Your Country], please be aware that your personal information may be transferred to, and processed in, countries with different data protection laws. By using our services, you consent to the transfer of your personal information to countries outside your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.